Seasonal Client Experience Coordinator (Receptionist)

H&R Block, Inc.; Mobridge (SD); On-site; USD 28,000 - 38,000; Part time

Job summary

H&R Block in Mobridge, SD seeks a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. You will coordinate with tax professionals to ensure a smooth client experience and handle documents with care.

The role emphasizes strong communication, multitasking, and organization, with evenings and weekends during tax season required. Training provided to advance toward tax preparation or office leadership.

Qualifications

• Experience in fast-paced client-facing environments.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Excellent organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs (MS Office, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and serve as the welcoming face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain orderly office operations and professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Multitasking

Customer service

Communication

Organizational skills

Education

High school diploma

Tools

Microsoft Office

Scheduling systems

Job description

H&R Block in Mobridge, SD seeks a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. You will coordinate with tax professionals to ensure a smooth client experience and handle documents with care.

The role emphasizes strong communication, multitasking, and organization, with evenings and weekends during tax season required. Training provided to advance toward tax preparation or office leadership.