Seasonal Client Experience Concierge (Receptionist)

H&R Block, Inc.; West Union (SC); On-site; USD 30,000 - 42,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and help connect customers with the right tax expert. You will contribute to a welcoming office experience and support smooth service during peak periods.

The role emphasizes friendly client interactions, organization, and teamwork across a busy franchise office, with flexible scheduling and opportunities to build lasting client relationships.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in customer service.
• Ability to multi-task across duties.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients' needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organization

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and help connect customers with the right tax expert. You will contribute to a welcoming office experience and support smooth service during peak periods.

The role emphasizes friendly client interactions, organization, and teamwork across a busy franchise office, with flexible scheduling and opportunities to build lasting client relationships.