Seasonal Client Experience Associate

H&R Block, Inc.; Woburn (MA); Vor Ort; USD 21.000 - 37.000; Vollzeit

Zusammenfassung

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in-person. You will work with tax professionals, assist with document intake, and help maintain a welcoming, organized office environment.

The role offers hands-on experience in a tax office setting and can lead to growth into tax preparation or leadership responsibilities during the season.

Qualifikationen

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs (Office, Teams, scheduling tools).
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake processes, including document scanning.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Client service

Communication

Multitask

Organization

Computer literacy

Evenings/weekends availability

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in-person. You will work with tax professionals, assist with document intake, and help maintain a welcoming, organized office environment.

The role offers hands-on experience in a tax office setting and can lead to growth into tax preparation or leadership responsibilities during the season.