Seasonal Tax Office Client Experience Specialist

H&R Block, Inc.; Benzonia (MI); Presencial; USD 17.000 - 25.000; Tempo parcial

Resumo da vaga

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to greet clients and support daily office operations. You will manage scheduling, check-in, document intake, and coordinate with tax professionals to ensure a smooth client experience.

This in-person role requires strong communication, multitasking, and a professional presence during tax season, with opportunities to grow into tax preparation or office leadership as you gain experience within the team.

Qualificações

• Must have experience in a fast-paced, client-centric environment.
• Strong interpersonal and written/verbal communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Conhecimentos

Interpersonal skills

Communication

Multitasking

Organizational skills

Availability evenings/weekends

Formação

High school diploma/GED

Ferramentas

Microsoft Office

Teams

Scheduling systems

Descrição da vaga

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to greet clients and support daily office operations. You will manage scheduling, check-in, document intake, and coordinate with tax professionals to ensure a smooth client experience.

This in-person role requires strong communication, multitasking, and a professional presence during tax season, with opportunities to grow into tax preparation or office leadership as you gain experience within the team.