Seasonal Client Concierge Scheduler

H&R Block, Inc.; Ramona (CA); Presencial; USD 14.000 - 23.000; Tempo parcial

Resumo da vaga

H&R Block in Ramona, CA is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professional. You will schedule appointments, ensure client needs are met in person, over the phone, or virtually, and keep the office organized and welcoming.

The role requires a fast-paced, customer-service oriented candidate with strong multitasking, time-management, and Microsoft Office skills.

Qualificações

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.

Responsabilidades

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned

Conhecimentos

Customer service

Multitasking

Communication

Time management

Microsoft Office

Formação

High school diploma or equivalent

Ferramentas

Microsoft Office

Descrição da vaga

H&R Block in Ramona, CA is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professional. You will schedule appointments, ensure client needs are met in person, over the phone, or virtually, and keep the office organized and welcoming.

The role requires a fast-paced, customer-service oriented candidate with strong multitasking, time-management, and Microsoft Office skills.