Seasonal Client Services & Front Desk Specialist

H&R Block; Ramona (CA); On-site; USD 19,000 - 28,000; Part time

Job summary

H&R Block in Ramona, CA is hiring a seasonal Client Service Professional/Receptionist. You will answer phones, greet clients, and connect them with the right tax professional to meet their needs.

The role requires friendly, personalized service and strong multitasking in a fast-paced environment. You will schedule clients as they prefer, ensure their needs are met across in-person, phone, or virtual interactions, and help maintain a clean, organized office with the team.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multitasking

Organizational skills

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Ramona, CA is hiring a seasonal Client Service Professional/Receptionist. You will answer phones, greet clients, and connect them with the right tax professional to meet their needs.

The role requires friendly, personalized service and strong multitasking in a fast-paced environment. You will schedule clients as they prefer, ensure their needs are met across in-person, phone, or virtual interactions, and help maintain a clean, organized office with the team.