Seasonal Client Concierge & Receptionist, Tax Office

H&R Block; Kimball (TN); Vor Ort; USD 17.000 - 25.000; Vollzeit

Zusammenfassung

H&R Block in Chattanooga, TN seeks a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily operations in person. This role offers exposure to tax professionals and potential growth into tax preparation or leadership paths.

Evening and weekend availability during tax season is expected. The role emphasizes a welcoming environment, strong organizational habits, and discreet handling of client information.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools (e.g., Microsoft Office, Teams).
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Greet clients

Scheduling

Customer service

Team collaboration

Multitasking

Attention to detail

Data confidentiality

Microsoft Office

Communication skills

Ausbildung

High school diploma/GED

Jobbeschreibung

H&R Block in Chattanooga, TN seeks a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily operations in person. This role offers exposure to tax professionals and potential growth into tax preparation or leadership paths.

Evening and weekend availability during tax season is expected. The role emphasizes a welcoming environment, strong organizational habits, and discreet handling of client information.