Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Gray (TN); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block, a leading tax services provider, seeks a seasonal Client Service Professional / Receptionist to welcome clients in Gray, Tennessee. You will manage check-in, scheduling, and office operations with a focus on accuracy and courtesy.

You’ll work with a team of tax professionals, gain exposure to tax processes, and grow into opportunities in tax preparation or leadership. Evening and weekend availability during tax season is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal communication

Team collaboration

Multitasking

Attention to detail

Office software proficiency

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, a leading tax services provider, seeks a seasonal Client Service Professional / Receptionist to welcome clients in Gray, Tennessee. You will manage check-in, scheduling, and office operations with a focus on accuracy and courtesy.

You’ll work with a team of tax professionals, gain exposure to tax processes, and grow into opportunities in tax preparation or leadership. Evening and weekend availability during tax season is required.