Seasonal Client Concierge & Receptionist (Tax Season)

H&R Block, Inc.; Chattanooga (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Chattanooga, TN. This in-person role greets clients, schedules appointments, manages check-in, and supports daily office operations alongside tax professionals.

Training is provided with potential growth into tax preparation or office leadership. Evening and weekend shifts during tax season are required, as you contribute to a welcoming, professional client experience.

Qualifications

• >Experience working in a fast-paced, client-centric environment.
• ">Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• ">Ability to multitask and manage competing priorities throughout the day.
• ">Organizational skills with attention to detail and follow-through.
• ">Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• ">Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Fast-paced environment experience

Interpersonal communication

Multitasking

Organization and attention to detail

Proficiency with Microsoft Office/Team

Evenings and weekends availability

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Chattanooga, TN. This in-person role greets clients, schedules appointments, manages check-in, and supports daily office operations alongside tax professionals.

Training is provided with potential growth into tax preparation or office leadership. Evening and weekend shifts during tax season are required, as you contribute to a welcoming, professional client experience.