Seasonal Client Concierge & Receptionist

H&R Block, Inc.; McMurray (PA); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. This in-person role involves scheduling, intake, and supporting daily office operations with a team of tax professionals.

It offers training and potential path toward tax preparation or leadership within the office. You will greet clients, manage check-ins, handle documents, and coordinate with professionals to ensure a smooth, professional experience during tax

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong communication, collaboration, and professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and digital tools (e.g., Office, Teams, scheduling).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Customer service

Multitasking

Attention to detail

Computer literacy

Education

High school diploma

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. This in-person role involves scheduling, intake, and supporting daily office operations with a team of tax professionals.

It offers training and potential path toward tax preparation or leadership within the office. You will greet clients, manage check-ins, handle documents, and coordinate with professionals to ensure a smooth, professional experience during tax