Front Desk & Client Concierge (Tax Season)

H&R Block, Inc.; Hyattsville (MD); On-site; USD 21,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Hyattsville, MD to welcome clients, manage scheduling, and support daily office operations.

This in-person role offers training and a path into tax preparation or office leadership, with opportunities to work evenings and weekends during peak tax season.

Join a team of tax professionals and contribute to a professional client experience, while adhering to confidentiality and IRS privacy standards.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills and attention to detail.
• Proficiency with basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and present a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Client service

Multitasking

Communication

Attention to detail

Scheduling systems

Evenings and weekends availability

Education

High school diploma or GED

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Hyattsville, MD to welcome clients, manage scheduling, and support daily office operations.

This in-person role offers training and a path into tax preparation or office leadership, with opportunities to work evenings and weekends during peak tax season.

Join a team of tax professionals and contribute to a professional client experience, while adhering to confidentiality and IRS privacy standards.