Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Manchester (CT); Presencial; USD 21.000 - 30.000; Tempo parcial

Resumo da vaga

H&R Block, Inc. in Manchester, CT is seeking a Seasonal Client Service Professional / Receptionist. The role is in-person, welcoming clients and coordinating scheduling with tax professionals to ensure a smooth office flow.

You will handle check-in, document organization, and daily clerical tasks while maintaining a professional client experience. Evening and weekend availability during tax season is required.

Qualificações

• Experience in fast-paced client-facing environments.
• Strong communication and collaboration with team members.
• Able to multitask and manage competing priorities.
• Organized with attention to detail and follow-through.
• Comfort with basic computer tools and scheduling systems.
• Willingness to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a professional first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals and team to support daily operations.
• Handle sensitive client information with confidentiality and care.

Conhecimentos

Customer service

Interpersonal skills

Multitasking

Attention to detail

Office etiquette

Evenings/weekends availability

Formação

High school diploma

Ferramentas

Microsoft Office

Scheduling systems

Teams

Descrição da vaga

H&R Block, Inc. in Manchester, CT is seeking a Seasonal Client Service Professional / Receptionist. The role is in-person, welcoming clients and coordinating scheduling with tax professionals to ensure a smooth office flow.

You will handle check-in, document organization, and daily clerical tasks while maintaining a professional client experience. Evening and weekend availability during tax season is required.