Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Harrisburg (Dauphin County); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

You will collaborate with tax professionals to direct clients to the right specialists and maintain a professional, organized office environment. The role emphasizes confidentiality, teamwork, and a welcoming client experience, with availability for tax-season hours, including evenings and weekends.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Connaissances

Interpersonal skills

Multitasking

Attention to detail

Team collaboration

Office software

Formation

High school diploma/GED

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

You will collaborate with tax professionals to direct clients to the right specialists and maintain a professional, organized office environment. The role emphasizes confidentiality, teamwork, and a welcoming client experience, with availability for tax-season hours, including evenings and weekends.