Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Fort Cavazos (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations in Wichita Falls, TX. This in-person role requires professionalism and strong teamwork.

You’ll handle calls, schedule appointments, assist tax professionals, and maintain a tidy, organized front desk. Evening and weekend availability during tax season is required; training provided, with opportunities to grow into tax preparation or office

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (e.g., MS Office, scheduling tools).

Responsibilities

• Greet clients and establish a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document handling.
• Maintain an organized, clean front desk and office area.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Communication

Multitasking

Attention to detail

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations in Wichita Falls, TX. This in-person role requires professionalism and strong teamwork.

You’ll handle calls, schedule appointments, assist tax professionals, and maintain a tidy, organized front desk. Evening and weekend availability during tax season is required; training provided, with opportunities to grow into tax preparation or office