Seasonal Receptionist & Client Experience Specialist

H&R Block, Inc.; Bremerton (WA); On-site; USD 24,000 - 37,000; Full time

Job summary

H&R Block in Bremerton, WA is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, intake documents, and keep the front desk organized to support tax professionals.

This in-person role requires strong communication, multitasking, and discretion, with availability to work evenings and weekends during tax season. Training is provided, with opportunities to grow into tax prep or office leadership.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to work with clients and team members.
• Ability to multitask and manage priorities throughout the day.
• Excellent organizational skills with attention to detail.
• Comfort with basic computer programs (MS Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Communication

Multitasking

Organization

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling software

Teams

Job description

H&R Block in Bremerton, WA is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, intake documents, and keep the front desk organized to support tax professionals.

This in-person role requires strong communication, multitasking, and discretion, with availability to work evenings and weekends during tax season. Training is provided, with opportunities to grow into tax prep or office leadership.