Seasonal Client Concierge & Reception — Flexible Schedule

H&R Block, Inc.; Williamsburg (VA); On-site; USD 22,000 - 26,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Williamsburg, VA. You will answer phones, greet clients, and connect them with the right tax professionals to meet their needs.

Ideal candidates have prior customer service experience, can multitask effectively, and maintain an organized office while supporting team members across in-person, phone, and virtual interactions.

Qualifications

• Experience in a fast-paced, client-facing environment.
• Proven customer service background.
• Ability to multitask under pressure.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional.
• Schedule clients as they would like to be scheduled.
• Help ensure all clients' needs are met in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with the team.
• Other duties as assigned

Skills

Fast-paced environment

Customer service

Multitasking

Organizational/time-management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Williamsburg, VA. You will answer phones, greet clients, and connect them with the right tax professionals to meet their needs.

Ideal candidates have prior customer service experience, can multitask effectively, and maintain an organized office while supporting team members across in-person, phone, and virtual interactions.