Seasonal Client Service Pro — Receptionist

H&R Block, Inc.; Montross (VA); On-site; USD 22,000 - 26,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Montross, Virginia. You will answer phones, greet clients, and match them with the right tax professional, helping ensure a positive experience for every client during the season.

Ideal candidates have prior customer service experience, can multi-task in a fast-paced environment, and are proficient with Microsoft Office. A high school diploma or equivalent is preferred, with flexible scheduling and the possibility

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced work

Customer service

Multi-tasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Montross, Virginia. You will answer phones, greet clients, and match them with the right tax professional, helping ensure a positive experience for every client during the season.

Ideal candidates have prior customer service experience, can multi-task in a fast-paced environment, and are proficient with Microsoft Office. A high school diploma or equivalent is preferred, with flexible scheduling and the possibility