Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Raleigh (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block in Raleigh, NC is seeking a seasonal Client Service Professional/Receptionist to welcome clients in person, manage check-in, and support daily office operations with a friendly, professional presence. You will answer phones, schedule appointments, match clients with the right tax professional, and handle confidential documents.

The role requires availability evenings and weekends during tax season and offers training that can lead to advancement into tax preparation or office

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Detail-oriented with strong follow-through.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Detail-oriented

Office software

Scheduling systems

Education

High school diploma

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block in Raleigh, NC is seeking a seasonal Client Service Professional/Receptionist to welcome clients in person, manage check-in, and support daily office operations with a friendly, professional presence. You will answer phones, schedule appointments, match clients with the right tax professional, and handle confidential documents.

The role requires availability evenings and weekends during tax season and offers training that can lead to advancement into tax preparation or office