Seasonal Client Concierge & Office Coordinator

H&R Block, Inc.; Santa Rosa (CA); On-site; USD 25,000 - 37,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Associate discount program

Job summary

H&R Block, Inc. in Santa Rosa, CA is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-ins, schedule appointments, and support daily office operations alongside tax professionals.

This in-person role emphasizes confidentiality, strong communication, and teamwork. Training is provided, and the position offers tax-season flexibility with evenings and weekends required.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong communication and teamwork to serve clients professionally.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills and attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and set a professional first impression.
• Answer calls, schedule appointments, and match clients to tax pros.
• Manage check-in and intake, including document handling.
• Maintain office organization and cleanliness for a smooth experience.
• Collaborate with tax professionals to support daily operations.
• Handle confidential client information with discretion and care.

Skills

Client service

Interpersonal skills

Multitasking

Attention to detail

Basic computer skills

Evenings/weekends availability

Education

High school diploma or GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. in Santa Rosa, CA is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-ins, schedule appointments, and support daily office operations alongside tax professionals.

This in-person role emphasizes confidentiality, strong communication, and teamwork. Training is provided, and the position offers tax-season flexibility with evenings and weekends required.