Client Concierge & Receptionist — In-Person

H&R Block, Inc.; Cameron Park (CA); On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block, Inc. in California is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office and to support daily operations.

You will greet clients, schedule appointments, manage check-ins, and coordinate with tax professionals to ensure a smooth client experience. The role requires strong communication, multitasking, and organizational skills, with availability to work evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Detail-oriented with good follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal communication

Multitasking

Organizational skills

Microsoft Office

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in California is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office and to support daily operations.

You will greet clients, schedule appointments, manage check-ins, and coordinate with tax professionals to ensure a smooth client experience. The role requires strong communication, multitasking, and organizational skills, with availability to work evenings and weekends during tax season.