Client Concierge & Front Desk Pro (Seasonal)

H&R Block; Santa Rosa (CA); Presencial; USD 25.000 - 37.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Santa Rosa, CA. You will greet clients, manage scheduling, and support daily office operations in person during tax season, with opportunities to grow into tax prep or leadership roles.

The role requires strong communication, multitasking, and discretion handling sensitive information, with evening and weekend availability a plus.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during peak season.

Responsabilidades

• Greet clients warmly and provide a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain a clean, organized office to support a professional experience.
• Collaborate with tax professionals and team members for smooth operations.
• Handle client information with confidentiality and discretion.

Conocimientos

Interpersonal skills

Communication

Multitasking

Attention to detail

Basic computer skills

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Santa Rosa, CA. You will greet clients, manage scheduling, and support daily office operations in person during tax season, with opportunities to grow into tax prep or leadership roles.

The role requires strong communication, multitasking, and discretion handling sensitive information, with evening and weekend availability a plus.