Seasonal Client Concierge & Receptionist (In-Person)

H&R Block, Inc.; Burbank (CA); Presencial; USD 23.000 - 37.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in California to welcome clients and manage daily office operations.

You will greet clients, handle check-ins, and coordinate with tax professionals to match clients with the right service. Ideal candidates enjoy fast-paced client service, display strong communication and organizational skills, and can work evenings and weekends during tax season.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; professional client service.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.

Responsabilidades

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Interpersonal skills

Communication

Multitasking

Organizational skills

Team collaboration

Educación

High school diploma/GED

Herramientas

Microsoft Office

Microsoft Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in California to welcome clients and manage daily office operations.

You will greet clients, handle check-ins, and coordinate with tax professionals to match clients with the right service. Ideal candidates enjoy fast-paced client service, display strong communication and organizational skills, and can work evenings and weekends during tax season.