Seasonal Front Desk & Client Concierge (Evenings/Weekends)

H&R Block, Inc.; Scottsburg (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block in Indiana is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. In this in-person role, you will greet clients, answer calls, schedule appointments, and pair clients with the right tax professionals based on their needs.

You will manage check-in and document intake, keep the office organized, and support daily operations alongside a team of tax professionals.

Qualifications

• Experience in fast-paced, client-facing environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills and attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings/weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage check-in and intake of documents.
• Maintain clean, organized office environment.
• Collaborate with staff to ensure smooth daily operations.
• Handle sensitive client information confidentially.

Skills

Customer service

Communication

Multitasking

Team collaboration

Computer literacy

Scheduling coordination

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block in Indiana is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. In this in-person role, you will greet clients, answer calls, schedule appointments, and pair clients with the right tax professionals based on their needs.

You will manage check-in and document intake, keep the office organized, and support daily operations alongside a team of tax professionals.