Seasonal Client Concierge | In‑Person Front Desk

H&R Block, Inc.; Charlottesville (VA); On-site; USD 18,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Charlottesville. You will greet clients, answer calls, schedule appointments, manage check-in and intake, and support daily office operations alongside tax professionals.

This in-person role requires strong interpersonal skills, the ability to multitask, and comfort with basic computer tools. Evening and weekend availability during tax season is preferred.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Able to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs (MS Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth operations.
• Handle confidential client information with discretion.

Skills

Interpersonal skills

Communication skills

Multitasking

Attention to detail

Office software

Scheduling

Education

High school diploma / GED

Tools

MS Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Charlottesville. You will greet clients, answer calls, schedule appointments, manage check-in and intake, and support daily office operations alongside tax professionals.

This in-person role requires strong interpersonal skills, the ability to multitask, and comfort with basic computer tools. Evening and weekend availability during tax season is preferred.