Front Desk & Client Services Specialist (Tax Season)

H&R Block; San Antonio (TX); Sur place; USD 21 000 - 28 000; Plein temps

Résumé du poste

H&R Block in San Antonio is seeking a seasonal Client Service Professional / Receptionist to warmly welcome clients, manage check-in, schedule appointments, and support daily office operations in person.

You will work with tax professionals, handle confidential information, and gain exposure to tax preparation and office leadership during tax season. Evening and weekend availability is required. This role offers training and opportunities for growth within a client-focused environment.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team collaboration and client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Connaissances

Interpersonal skills

Communication

Multitasking

Attention to detail

Organizational skills

Formation

High school diploma/GED

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block in San Antonio is seeking a seasonal Client Service Professional / Receptionist to warmly welcome clients, manage check-in, schedule appointments, and support daily office operations in person.

You will work with tax professionals, handle confidential information, and gain exposure to tax preparation and office leadership during tax season. Evening and weekend availability is required. This role offers training and opportunities for growth within a client-focused environment.