Seasonal Client Concierge & Front Desk Specialist

H&R Block, Inc.; Garden City (MI); Presencial; USD 21.000 - 30.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our Westland, MI office. You will greet clients, manage check-ins, answer calls, schedule appointments, and support daily office operations alongside tax professionals.

This in-person role offers training and opportunities to learn tax processes and advance into leadership or tax preparation during peak season. Evening and weekend availability is required.

Formación

• Experience in fast-paced, client-focused environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Proficiency with Microsoft Office and scheduling tools.
• Evening and weekend availability during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our Westland, MI office. You will greet clients, manage check-ins, answer calls, schedule appointments, and support daily office operations alongside tax professionals.

This in-person role offers training and opportunities to learn tax processes and advance into leadership or tax preparation during peak season. Evening and weekend availability is required.