Seasonal Client Concierge & Front Desk

H&R Block, Inc.; Henderson (KY); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face in the office. You will manage client scheduling and support daily operations alongside tax professionals, with potential growth into tax preparation or leadership roles.

This in-person, seasonal role emphasizes professionalism and client care. Ideal candidates bring customer-service experience, strong communication, and the ability to multitask in a busy setting.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client interactions.
• Ability to multitask and manage competing priorities.
• Detail-oriented with good follow-through.
• Familiarity with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phones, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Multitasking

Interpersonal communication

Office software

Scheduling systems

Phone etiquette

Education

High school diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face in the office. You will manage client scheduling and support daily operations alongside tax professionals, with potential growth into tax preparation or leadership roles.

This in-person, seasonal role emphasizes professionalism and client care. Ideal candidates bring customer-service experience, strong communication, and the ability to multitask in a busy setting.