Seasonal Client Concierge & Front Desk Receptionist

H&R Block, Inc.; East Side Subdivision (LA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in person. You will manage scheduling, intake, and document handling while assisting tax professionals.

This role offers training and potential growth into tax preparation or office leadership, with evenings and weekends required during tax season. You will be part of a team delivering a professional client experience.

Qualifications

• Experience in a fast-paced, client-centric setting.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs (MS Office, Teams) and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming, professional first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain a clean, organized office to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Interpersonal skills

Multitasking

Organizational skills

Computer skills

Evenings and weekends availability

Education

High school diploma or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in person. You will manage scheduling, intake, and document handling while assisting tax professionals.

This role offers training and potential growth into tax preparation or office leadership, with evenings and weekends required during tax season. You will be part of a team delivering a professional client experience.