Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.

Taunton (MA)

In loco

USD 21.000 - 37.000

Tempo pieno

6 giorni fa
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Vantaggi offerti da questo lavoro

Competitive pay
Comprehensive benefits
401(k) plan

Descrizione del lavoro

H&R Block is hiring a seasonal Client Service Professional / Receptionist who will be the welcoming face for clients, manage scheduling, and support daily office operations with our tax professionals. You will greet clients, answer calls and book appointments, handle check-in and document intake, and keep the office organized while handling sensitive information with discretion.

Evening and weekend shifts are available during tax season.

Competenze

  • Experience in a fast-paced, client-centric environment.
  • Strong interpersonal and communication skills.
  • Ability to multitask and manage priorities throughout the day.
  • Organizational skills with attention to detail and follow-through.
  • Comfort using basic computer programs and scheduling tools.
  • Availability to work evenings and weekends during tax season.

Mansioni

  • Greet clients warmly and create a welcoming first impression.
  • Answer phone calls, schedule appointments, and match clients with the right tax professional.
  • Manage client check-in and intake processes, including scanning and organizing documents.
  • Maintain office organization and cleanliness to support a professional client experience.
  • Collaborate with tax professionals to ensure seamless daily operations.
  • Handle sensitive client information with confidentiality and discretion.

Conoscenze

Interpersonal skills
Communication
Multitasking
Organizational skills
Office software

Formazione

High school diploma or GED

Strumenti

Microsoft Office
Teams
Scheduling systems

Descrizione del lavoro

H&R Block is hiring a seasonal Client Service Professional / Receptionist who will be the welcoming face for clients, manage scheduling, and support daily office operations with our tax professionals. You will greet clients, answer calls and book appointments, handle check-in and document intake, and keep the office organized while handling sensitive information with discretion.

Evening and weekend shifts are available during tax season.

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