Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Slidell (LA); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Slidell, LA. In person role, you will manage client check-in, scheduling, and daily office operations alongside tax professionals.

With training, this position can lead to tax preparation roles or office leadership. The role emphasizes confidentiality, customer care, and teamwork during tax season, with evenings and weekends required.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication

Multitasking

Attention to detail

Team collaboration

Discretion/confidentiality

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Slidell, LA. In person role, you will manage client check-in, scheduling, and daily office operations alongside tax professionals.

With training, this position can lead to tax preparation roles or office leadership. The role emphasizes confidentiality, customer care, and teamwork during tax season, with evenings and weekends required.