Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Vidalia (LA); On-site; USD 18,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Vidalia, Louisiana. You will manage client scheduling, assist with daily office operations, and support tax professionals in a friendly, professional environment.

This in‑person role offers training and growth paths into tax preparation or office leadership, with evenings and weekends required during tax season. Join a collaborative team focused on excellent client service.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong communication and collaboration with team members and clients.
• Ability to multitask and manage priorities throughout the day.
• Excellent organizational skills with attention to detail and follow‑through.
• Comfort with basic computer programs and digital tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check‑in and intake processes, including scanning documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Multitasking

Customer service

Scheduling

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Vidalia, Louisiana. You will manage client scheduling, assist with daily office operations, and support tax professionals in a friendly, professional environment.

This in‑person role offers training and growth paths into tax preparation or office leadership, with evenings and weekends required during tax season. Join a collaborative team focused on excellent client service.