Seasonal Client Concierge & Front Desk Lead

H&R Block, Inc.; Blythe (CA); On-site; USD 23,000 - 37,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-ins, and help match clients with the right tax professional. This in-person role supports daily operations and requires strong organization and communication skills.

The position offers evenings/weekends during tax season and opportunities to grow into tax preparation or office leadership with training provided.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and handle competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals and team members for seamless operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client-centric

Interpersonal communication

Multitasking

Organization & attention to detail

Microsoft Office/Teams

Scheduling systems

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-ins, and help match clients with the right tax professional. This in-person role supports daily operations and requires strong organization and communication skills.

The position offers evenings/weekends during tax season and opportunities to grow into tax preparation or office leadership with training provided.