Seasonal Client Concierge & Front Desk — In-Person

H&R Block, Inc.; Fruita (CO); On-site; USD 21,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Professional development

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients.

This in-person role involves greeting clients, handling check-ins, scheduling, and coordinating with tax professionals to ensure a smooth office operation. The position supports daily office tasks, with training provided and opportunities to grow into tax preparation or leadership roles.

Qualifications

• Must have experience in a fast-paced, client-centric environment.
• Strong communication and collaboration skills for team-based work.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document scanning and organization.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Multitasking

Attention to detail

Office software literacy

Customer service mindset

Education

High school diploma / GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients.

This in-person role involves greeting clients, handling check-ins, scheduling, and coordinating with tax professionals to ensure a smooth office operation. The position supports daily office tasks, with training provided and opportunities to grow into tax preparation or leadership roles.