Seasonal Client Service & Front Desk (In-Person)

H&R Block, Inc.; Toronto (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly first impression for clients.

The role involves greeting clients, managing check-in and scheduling, and supporting the daily office workflow in a tax office environment. This in-person position requires strong communication, multitasking, and organizational skills, with the possibility of growth into tax preparation or leadership positions.

Qualifications

• Experience in a fast-paced, client-centric environment is required.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients and be the welcoming face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Handle client check-in, intake, and document organization.
• Maintain office organization and support daily operations.
• Collaborate with tax professionals to ensure smooth service delivery.
• Handle sensitive client information with confidentiality.

Skills

Fast-paced environment experience

Interpersonal communication

Multitasking ability

Organizational skills

Computer literacy (Office, Teams, apps

Evenings/weekends during tax season

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly first impression for clients.

The role involves greeting clients, managing check-in and scheduling, and supporting the daily office workflow in a tax office environment. This in-person position requires strong communication, multitasking, and organizational skills, with the possibility of growth into tax preparation or leadership positions.