Seasonal Client Concierge In-Person Front Desk

H&R Block, Inc.; East Wenatchee (WA); On-site; USD 24,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with tax professionals to match clients with the right expert and handle check-in and document intake.

The role emphasizes a welcoming front-desk presence, confidentiality, and teamwork, with opportunities to grow into tax preparation or office leadership during the tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients to tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals and staff to support daily operations.
• Handle sensitive information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Attention to detail

Office software familiarity

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with tax professionals to match clients with the right expert and handle check-in and document intake.

The role emphasizes a welcoming front-desk presence, confidentiality, and teamwork, with opportunities to grow into tax preparation or office leadership during the tax season.