Seasonal Client Concierge & Front Desk Host

H&R Block, Inc.; Springfield (MA); Presencial; USD 21.000 - 37.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Springfield, MA. You will greet clients, manage check-in, schedule appointments, and assist tax professionals, supporting office operations.

This in-person role emphasizes confidentiality and professional client interactions. Ideal candidates bring strong communication and multitasking abilities, with experience in fast-paced settings and comfort using MS Office and scheduling tools.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong communication and collaboration skills with the team.
• Ability to multitask and manage priorities efficiently.
• Attention to detail and follow-through with administrative tasks.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Customer service

Interpersonal skills

Multitasking

Organizational skills

Communication

Educación

High school diploma/GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Springfield, MA. You will greet clients, manage check-in, schedule appointments, and assist tax professionals, supporting office operations.

This in-person role emphasizes confidentiality and professional client interactions. Ideal candidates bring strong communication and multitasking abilities, with experience in fast-paced settings and comfort using MS Office and scheduling tools.