Tax-Season Client Concierge (Receptionist)

H&R Block, Inc.; Palm Desert (CA); On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage scheduling in a fast-paced tax office in Palm Desert, CA.

This in-person role supports daily operations and pairs with tax professionals to ensure a smooth client experience. The ideal candidate has strong communication, multitasking, and organizational skills, with availability for evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Attention to detail

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage scheduling in a fast-paced tax office in Palm Desert, CA.

This in-person role supports daily operations and pairs with tax professionals to ensure a smooth client experience. The ideal candidate has strong communication, multitasking, and organizational skills, with availability for evenings and weekends during tax season.