Seasonal Car Rental CSR | Discounts & 401(k)

Enterprise Mobility; North Providence (RI); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Employee discounts

401(k) with company match

Job summary

Enterprise Mobility in Rhode Island seeks a Seasonal Customer Service Representative to greet customers, explain rental terms, and assist with the rental process in a friendly, efficient manner.

The seasonal window runs mid May 2027 through October 31, 2027 (up to 180 days). This full-time, 40-hours/week position offers benefits including employee discounts and a 401(k) with company match. Office locations in Providence County are available.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED required.
• Valid US driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years.
• No drug or alcohol related conviction on record (DWI/DUI) in the past 5 years.
• Must have at least 6 months of prior customer service experience.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Responsibilities

• Meet and greet customers in a professional, friendly, and timely manner.
• Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment.
• Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information.
• Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors.
• Place outgoing calls for callback management, and miscellaneous calls as assigned.
• Assist to assess condition of rental upon return.
• Notify Management of any known customer problems and vehicle issues.

Skills

Customer service

Communication

Professionalism

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Enterprise Mobility in Rhode Island seeks a Seasonal Customer Service Representative to greet customers, explain rental terms, and assist with the rental process in a friendly, efficient manner.

The seasonal window runs mid May 2027 through October 31, 2027 (up to 180 days). This full-time, 40-hours/week position offers benefits including employee discounts and a 401(k) with company match. Office locations in Providence County are available.