Seasonal Car Rental Support Specialist

Enterprise; New London (CT); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Employee discounts on rentals/purchase

401(k) with company match

Paid Time Off

Job summary

Enterprise in New London, CT is seeking a Seasonal Customer Service Representative to deliver friendly, efficient service and support the rental process from start to finish.

The role runs mid-May 2027 through October 31, 2027 (up to 180 days) with a 40-hour workweek, at one of our offices in the greater New London area. Benefits include employee discounts, 401(k) with company match, and PTO accrual.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED required.
• Valid US driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years.
• No DWI/DUI conviction in the past 5 years.
• At least 6 months of prior customer service experience.
• Basic PC skills and familiarity with Microsoft Office products.

Responsibilities

• Greet customers professionally, promptly, and warmly.
• Explain rental terms, vehicle features, and optional protections or add-ons.
• Provide directions, maps, and local area information as needed.
• Answer calls for reservations, quotes, and general questions; resolve issues.
• Place outgoing calls for callbacks and related tasks as assigned.
• Assist in assessing rental condition at return and report issues.
• Notify Management of any customer or vehicle problems; suggest improvements.
• Pursue on‑the‑job training and company-provided classroom courses.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Enterprise in New London, CT is seeking a Seasonal Customer Service Representative to deliver friendly, efficient service and support the rental process from start to finish.

The role runs mid-May 2027 through October 31, 2027 (up to 180 days) with a 40-hour workweek, at one of our offices in the greater New London area. Benefits include employee discounts, 401(k) with company match, and PTO accrual.