Seasonal Car Rental Customer Service Pro

Enterprise Mobility

East Hartford (CT)

On-site

USD 22,000 - 31,000

Full time

14 days+

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Benefits offered by this job

Employee discounts
401(k) retirement plan with company 2%
Paid Time Off

Job summary

Enterprise Mobility seeks a Seasonal Customer Service Representative in East Hartford, CT. The role focuses on delivering friendly, efficient service, explaining rental terms, and processing transactions to ensure a positive customer experience.

The seasonal window runs from mid-May 2027 through October 31, 2027, not exceeding 180 days. The position offers full-time hours (40/week) with benefits such as employee discounts, 401(k) with company match, and PTO accrual after 120 days.

Qualifications

  • Must have at least 6 months of prior customer service experience.
  • High School Diploma or GED required.
  • Basic PC knowledge and MS Office proficiency required.

Responsibilities

  • Meet and greet customers in a professional, friendly, and timely manner.
  • Provide superior customer service by communicating rental terms and vehicle options.
  • Assist with the rental process and verify driver information for timely rentals and returns.
  • Handle calls for reservations, rate quotes, and general questions; resolve issues and provide information.

Skills

Customer service
Communication skills
Multitasking
Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Enterprise Mobility seeks a Seasonal Customer Service Representative in East Hartford, CT. The role focuses on delivering friendly, efficient service, explaining rental terms, and processing transactions to ensure a positive customer experience.

The seasonal window runs from mid-May 2027 through October 31, 2027, not exceeding 180 days. The position offers full-time hours (40/week) with benefits such as employee discounts, 401(k) with company match, and PTO accrual after 120 days.

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