School Technology Support Specialist

Independent School District 197; Two Rivers (WI); On-site; USD 36,000 - 40,000; Full time

Job summary

Independent School District 197 at Two Rivers High School seeks a Building Technology Professional to be the first line of building-level technical support for staff and students. The role involves configuring Apple, Windows, and Chromebook devices and supporting apps like Google Workspace, Canvas, and Infinite Campus.

The position is full-time, 185 days per year, with a starting wage of $27.32 per hour plus benefits.

Qualifications

• Minimum of high school diploma or equivalent; college or technical degree preferred.
• Two years related computer experience supporting/troubleshooting computer hardware, software and connectivity – wired and wireless.
• Detailed working knowledge of macOS and Windows, ChromeOS; also iOS/iPadOS.
• Excellent customer service skills and the ability to communicate effectively in writing and speech.
• Ability to work independently and to follow data privacy rules and regulations.

Responsibilities

• Configure and maintain Apple, Windows, and Chromebook devices for teachers, staff, and students.
• Provide support for software applications including Google Workspace, Microsoft Office, Canvas, Infinite Campus.
• Support classroom technology and curriculum tools (TV displays, iPads, digital cameras, etc.).
• Provide training and consultation to staff on operation and use of technology.
• Assist teachers in integrating technology into curriculum and support testing windows.

Skills

First-line support

Customer service

Independent worker

Communication skills

Troubleshooting

Education

High school diploma or equivalent

College/technical degree preferred

Tools

Google Workspace

Microsoft Office

Canvas

Infinite Campus

Apple TV, printers, projectors

Job description

Independent School District 197 at Two Rivers High School seeks a Building Technology Professional to be the first line of building-level technical support for staff and students. The role involves configuring Apple, Windows, and Chromebook devices and supporting apps like Google Workspace, Canvas, and Infinite Campus.

The position is full-time, 185 days per year, with a starting wage of $27.32 per hour plus benefits.