School Tech Support Specialist: Windows & Apple Devices

PALOS COMMUNITY CONSOLIDATED SCHOOL DISTRICT #118; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

Palos School District 118 is seeking a Technology Support Specialist I to provide first-level technical assistance to staff and students across district locations.

You will install, configure, and maintain Windows PCs, printers, projectors, displays, and iPads, handle ticketed requests, and help keep the district's technology running smoothly. This role emphasizes customer service and the ability to work independently across multiple sites.

Qualifications

• Two years of technology support or related experience.
• Experience with Windows and Apple devices.
• Education environment experience preferred.
• Experience with help desk or ticketing systems preferred.
• Strong customer service and communication skills.
• Ability to work independently across multiple buildings.

Responsibilities

• Provide first-level technical support to staff and students.
• Assist in maintaining the District's technology infrastructure.
• Install, configure, and maintain Windows computers, printers, projectors, interactive displays, and other equipment.
• Deploy, configure, and support Windows and Apple devices, including iPads.
• Perform routine maintenance such as software updates, malware scans, and system configuration.
• Assist with device inventory, imaging, deployment, and replacement processes.
• Support classroom and office technology for reliable daily operations.
• Assist with technology projects and equipment deployments.
• Follow District technology policies, procedures, and security practices.
• Maintain current knowledge of technology trends through training.

Skills

Customer service

Communication

Problem solving

Task prioritization

Independent work

Multi-location support

Tech support

Tools

Windows

Printers

Projectors

Interactive displays

iPads

Peripheral devices

Job description

Palos School District 118 is seeking a Technology Support Specialist I to provide first-level technical assistance to staff and students across district locations.

You will install, configure, and maintain Windows PCs, printers, projectors, displays, and iPads, handle ticketed requests, and help keep the district's technology running smoothly. This role emphasizes customer service and the ability to work independently across multiple sites.