Education Technology Support Specialist

Mount Pleasant Community School District; Madison (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Mount Pleasant Community School District seeks a Technology Support Specialist to install, maintain, and repair networked PCs, audiovisual and classroom technology. You will work with teachers and staff to resolve issues, provide in-person training, and manage computer labs and peripherals. The role requires independent judgment and adherence to district standards.

The position emphasizes hands-on support, collaboration with educators, and ongoing familiarization with instructional technology.

Qualifications

• Degree or higher in computer science or related field preferred.
• CompTIA or data security certification encouraged.
• Experience with educational technology in a classroom setting is a plus.
• Ability to translate tech concepts for non-technical staff.

Responsibilities

• Install, maintain, and repair networked PCs, AV, telephony and classroom technology.
• Provide in-person training and support to teachers and staff.
• Maintain and manage computer labs and peripheral equipment.
• Resolve technical problems with minimal supervision.
• Collaborate with district staff to implement instructional technology solutions.
• Perform other duties as assigned within the Technology group.

Skills

Organizational skills

Communication skills

Educational technology knowledge

Problem-solving

Networking concepts

Emerging technologies awareness

Education

Bachelor's degree in computer science or related field

CompTIA or related data security certification

Job description

Mount Pleasant Community School District seeks a Technology Support Specialist to install, maintain, and repair networked PCs, audiovisual and classroom technology. You will work with teachers and staff to resolve issues, provide in-person training, and manage computer labs and peripherals. The role requires independent judgment and adherence to district standards.

The position emphasizes hands-on support, collaboration with educators, and ongoing familiarization with instructional technology.