School Office Clerk: Organized Support & Customer Service

careers-wcpss; Garner (NC); On-site; USD 29,000 - 36,000; Full time

Job summary

Wake County Public School System is seeking a Clerical Assistant. The role supports office and school operations, handling clerical tasks, phone and email inquiries, and frontline customer service. The position requires a high school diploma and strong MS Office skills.

Ideal candidates will exhibit excellent organizational and interpersonal abilities, discretion, and the capacity to maintain confidential information while coordinating with staff, students, and families in a school setting.

Qualifications

• High school diploma or equivalent required.
• Experience with MS Office and Google Apps preferred.
• Strong customer service and organizational skills.
• Ability to maintain confidentiality and discretion.

Responsibilities

• Perform general clerical duties (copying, faxing, typing, note taking, scheduling).
• Handle phone inquiries and emails; provide customer service to staff and visitors.
• Respond to questions, investigate concerns, and provide resolutions.
• Attend required meetings and trainings.
• Perform other related duties as assigned.

Skills

MS Office

Customer service

Organizational skills

Interpersonal skills

Confidentiality

Clear communication

Office equipment

Attention to detail

Relationship building

Education

High School diploma

Tools

Microsoft Word

Excel

PowerPoint

Google Apps

Job description

Wake County Public School System is seeking a Clerical Assistant. The role supports office and school operations, handling clerical tasks, phone and email inquiries, and frontline customer service. The position requires a high school diploma and strong MS Office skills.

Ideal candidates will exhibit excellent organizational and interpersonal abilities, discretion, and the capacity to maintain confidential information while coordinating with staff, students, and families in a school setting.