School Front Desk Ambassador: Welcoming & Safe Campus

Cognita; Stow (MA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Life insurance

401(k) savings plan

Job summary

Masters Academy International (MAI) seeks a welcoming Receptionist to be the visible, courteous voice of the campus. This role manages front desk operations, visitor sign-in, and routing of calls and emails with a focus on safety and hospitality.

You will support admissions events, coordinate arrivals, and maintain a clean, organized reception space while providing professional customer service to students, families, and staff.

Qualifications

• Minimum 2 years in a front desk, receptionist, customer service, or administrative role.
• Experience in phone calls, email routing, and visitor management systems.
• Demonstrated confidentiality and judgment in professional settings.
• Experience in educational environments is preferred.

Responsibilities

• Greet all visitors and manage sign-in/sign-out procedures while maintaining security.
• Answer calls and route inquiries promptly and professionally.
• Coordinate with Admissions for campus visits, tours, and events.
• Support daily operations and maintain a welcoming front reception area.

Skills

Front desk experience

Customer service

Communication

Confidentiality

Education

High School Diploma or equivalent

Associate degree or vocational certification

Bachelor's degree preferred

Tools

Google Workspace

Job description

Masters Academy International (MAI) seeks a welcoming Receptionist to be the visible, courteous voice of the campus. This role manages front desk operations, visitor sign-in, and routing of calls and emails with a focus on safety and hospitality.

You will support admissions events, coordinate arrivals, and maintain a clean, organized reception space while providing professional customer service to students, families, and staff.