Scheduling Systems Lead – Strategic Operations

Austin Community College; Austin (TX); Hybrid; USD 58,000 - 72,000; Full time

Job summary

Austin Community College in Austin, TX, is seeking a Coordinator for Strategic Scheduling Systems to oversee operational administration, configuration, and continuous improvement of scheduling platforms including Ad Astra. You will partner with instructional leadership, IT, and campus operations to ensure accurate data, efficient workflows, and optimized use of instructional space.

The role emphasizes systems stewardship, process support, problem resolution, reporting, and training.

Qualifications

• Bachelor's degree required; four years of related work experience or an associate's degree plus two years of related work experience can substitute.
• Experience in higher education and with ERP/Student Information systems preferred.
• Experience supporting enterprise scheduling systems (e.g., Ad Astra) including configuration, maintenance, troubleshooting, and user support.

Responsibilities

• Coordinate the ongoing operational administration, maintenance, and updating of scheduling systems, scheduling parameters, room attributes, meeting patterns, validation rules, workflow settings, and related scheduling data.
• Maintain schedule development timelines, milestones, and planning calendars and track completion of schedule-related deliverables.
• Support intake, tracking, and management of scheduling requests through established workflows.
• Coordinate classroom assignments and space prioritization processes to help ensure instructional needs are addressed while balancing broader campus operational demands.
• Participate in strategic scheduling initiatives and operational projects that support institutional goals related to student access, progression, completion, and effective resource utilization.
• Serve as the primary operational lead for scheduling-related software systems, including Ad Astra and related scheduling applications or modules.
• Triage, investigate, and coordinate the resolution of scheduling system issues in collaboration with IT and relevant governance groups.
• Manage and maintain academic course-related system configurations, validation rules, scheduling parameters, room attributes, and operational settings within scheduling systems.
• Coordinate with IT governance structures and stakeholders to communicate needs, support implementation efforts, and ensure consistent practices.
• Support alignment and integration of scheduling systems with the student information system and related platforms.
• Develop, maintain, and update operational documentation, user guides, workflow procedures, training resources, and system support materials.
• Provide training, troubleshooting assistance, and ongoing operational support related to scheduling systems, workflows, reporting tools, and best practices.

Skills

Maintaining established work schedule

Analytical and planning skills

Time management skills

Technical writing and presentation

Training content development

Education

Bachelor's degree

4 years of related work experience or associate's degree +2 years

Tools

Ellucian Colleague

Banner

Ad Astra

Job description

Austin Community College in Austin, TX, is seeking a Coordinator for Strategic Scheduling Systems to oversee operational administration, configuration, and continuous improvement of scheduling platforms including Ad Astra. You will partner with instructional leadership, IT, and campus operations to ensure accurate data, efficient workflows, and optimized use of instructional space.

The role emphasizes systems stewardship, process support, problem resolution, reporting, and training.