Coordinator, Strategic Scheduling Systems

Austin Community College; Austin (TX); Hybrid; USD 58,000 - 72,000; Full time

Job summary

Austin Community College in Austin, TX, is seeking a Coordinator for Strategic Scheduling Systems to oversee operational administration, configuration, and continuous improvement of scheduling platforms including Ad Astra. You will partner with instructional leadership, IT, and campus operations to ensure accurate data, efficient workflows, and optimized use of instructional space.

The role emphasizes systems stewardship, process support, problem resolution, reporting, and training.

Qualifications

• Bachelor's degree required; four years of related work experience or an associate's degree plus two years of related work experience can substitute.
• Experience in higher education and with ERP/Student Information systems preferred.
• Experience supporting enterprise scheduling systems (e.g., Ad Astra) including configuration, maintenance, troubleshooting, and user support.

Responsibilities

• Coordinate the ongoing operational administration, maintenance, and updating of scheduling systems, scheduling parameters, room attributes, meeting patterns, validation rules, workflow settings, and related scheduling data.
• Maintain schedule development timelines, milestones, and planning calendars and track completion of schedule-related deliverables.
• Support intake, tracking, and management of scheduling requests through established workflows.
• Coordinate classroom assignments and space prioritization processes to help ensure instructional needs are addressed while balancing broader campus operational demands.
• Participate in strategic scheduling initiatives and operational projects that support institutional goals related to student access, progression, completion, and effective resource utilization.
• Serve as the primary operational lead for scheduling-related software systems, including Ad Astra and related scheduling applications or modules.
• Triage, investigate, and coordinate the resolution of scheduling system issues in collaboration with IT and relevant governance groups.
• Manage and maintain academic course-related system configurations, validation rules, scheduling parameters, room attributes, and operational settings within scheduling systems.
• Coordinate with IT governance structures and stakeholders to communicate needs, support implementation efforts, and ensure consistent practices.
• Support alignment and integration of scheduling systems with the student information system and related platforms.
• Develop, maintain, and update operational documentation, user guides, workflow procedures, training resources, and system support materials.
• Provide training, troubleshooting assistance, and ongoing operational support related to scheduling systems, workflows, reporting tools, and best practices.

Skills

Maintaining established work schedule

Analytical and planning skills

Time management skills

Technical writing and presentation

Training content development

Education

Bachelor's degree

4 years of related work experience or associate's degree +2 years

Tools

Ellucian Colleague

Banner

Ad Astra

Job description

Coordinator, Strategic Scheduling Systems

Austin Community College is a public two-year institution thatserves a multicultural population of approximately 41,000 creditstudents each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes,to higher education and workforce training, including appropriateapplied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruitand retain a workforce that:

• Values intellectual curiosity and innovative teaching
• Is attracted by the college's mission to promote equitable access to educational opportunities
• Cares about student success and collaborates on strategies tofacilitate success for populations including; first generationcollege students, low-income students, and students fromunderserved communities.
• Focused on student academic achievement and postgraduate outcomes
• Welcomes difference and models respectful interaction with others
• Engages with the community both within and outside of ACC

Job Description Summary

The Strategic Scheduling Systems Coordinator supports theoperational administration, configuration, and continuousimprovement of the Austin Community College's (ACC) strategicscheduling systems and related workflows. Working within the Officeof Strategic Scheduling, this position serves as the primaryoperational lead for scheduling-related technology platforms,including Ad Astra and associated scheduling tools, and supportsthe College's centrally coordinated, student-centered schedulingprocesses.

The Coordinator collaborates closely with instructional leadership,Information Technology, campus operations, and other stakeholdersto ensure scheduling systems are functioning effectively, alignedwith institutional priorities, and responsive to operational needs.The role focuses on operational systems stewardship, workflowcoordination, scheduling process support, troubleshooting,reporting, training, documentation, and maintenance ofscheduling-related technologies and associated operational data.The position supports ACC's institutional goals for predictable,responsive, and optimized scheduling by helping maintain accuratescheduling data, efficient workflows, and effective use ofinstructional space and scheduling resources.

Job Description

Supervision Received and Exercised

Operates under the direct supervision of the department manager ordesignated supervisor. While the role does not typically includeformal supervisory responsibilities, the Coordinator may overseelimited hourly staff, including interns and temporary employees,and coordinate schedules. They may provide guidance to junior staffor new hires as part of onboarding and training processes. Theposition is expected to work independently on routine tasks whileseeking direction for more complex assignments.

Competency Expectations

• Coordinate activities within the programmatic area and/ordepartment.
• Create, maintain, and execute detailed plans for small tomedium sized activities, initiatives, and/or projects.
• Coordinate college personnel (possibly including outsidepersonnel or industry partners) to support the planning, delivery,and execution of programs; coordinate schedules, hourly staff,materials, and participant documentation to ensure smoothoperations and successful outcomes.
• Support essential operational coordination for department.
• May be expected to train, coach, direct, and coordinate assigned personnel while adhering to organizational human resourcepolicies and procedures as well as related employment laws.

Description of Duties and Tasks

Schedule Development Coordination

• Coordinate the ongoing operational administration, maintenance,and updating of scheduling systems, scheduling parameters, roomattributes, meeting patterns, validation rules, workflow settings,and related scheduling data.
• Maintain schedule development timelines, milestones, and planning calendars and track completion of schedule-related deliverables.
• Support intake, tracking, and management of scheduling requests through established workflows.
• Coordinate classroom assignments and space prioritization processes to help ensure instructional needs are addressed while balancing broader campus operational demands.
• Participate in strategic scheduling initiatives and operational projects that support institutional goals related to student access, progression, completion, and effective resource utilization.

Scheduling Software Systems

• Serve as the primary operational lead for scheduling-related software systems, including Ad Astra and related scheduling applications or modules.
• Triage, investigate, and coordinate the resolution of scheduling system issues in collaboration with Information Technology and relevant governance groups.
• Manage and maintain academic course-related system configurations, validation rules, scheduling parameters, roomattributes, and operational settings within scheduling systems.
• Coordinate with Information Technology governance structures and operational stakeholders to communicate scheduling-related needs, support implementation efforts, and ensure consistent operational practices.
• Support the alignment and integration of scheduling systems with the student information system and related institutional platforms.

Training, Documentation & Communication

• Develop, maintain, and update operational documentation, user guides, workflow procedures, training resources, and system support materials related to scheduling systems and processes and college-wide development timelines.
• Provide training, troubleshooting assistance, and ongoing operational support related to scheduling systems, scheduling workflows, reporting tools, and best practices.
• Support the implementation and ongoing operational use of strategic scheduling tools, dashboards, and reporting resources.

Job Requirements

Knowledge

• Understand and apply administrative procedures, principles, andpractices.
• Utilize organizing and planning practices.
• Operate learning management systems and web learningtools.
• Plan and manage events efficiently.
• Understand the services and functions of educationalinstitutions.

Supplemental Knowledge

• Business acumen to effectively identify and organize systemsolutions.
• Project management, program design, and implementation.

Skills

• Maintaining an established work schedule and managing competingpriorities in a fast-paced operational environment.
• Using strong analytical, planning, organizational, and timemanagement skills.
• Developing and delivering training content.
• Utilizing effective technical writing and presentationskills.
• Developing workflow scenarios and test cases.
• Possess a customer-oriented, collaborative, andsolutions-focused mindset.
• Effectively using interpersonal and communication skills,including tact, diplomacy, facilitation, and collaboration withstakeholders.
• Maintaining confidentiality of work-related information,records, and materials.

Technology Skills

• Effectively use project management, workflow management, andproductivity tools to coordinate data workflows, projects,timelines, deliverables, and collaborative work processes.

Minimum Qualifications

Education

• Bachelor's degree.
• Four (4) years of related work experience or associate's degreeplus two (2) years of related work experience can be substitutedfor the required education (plus the required experience notedbelow).

Preferred Education

• Bachelor's degree in business, computer science, informationsystems, or related field.

Experience

• One (1) year related experience.

Preferred Experience

• Work experience in higher education.
• Working knowledge of Enterprise Resource Planning (ERP) andStudent Information systems, especially Ellucian Colleague andBanner.
• Experience supporting the technical administration ofenterprise scheduling systems (e.g., Ad Astra), includingconfiguration, maintenance, troubleshooting, and user supportresponsibilities.
• Proficiency with personal computers and relevant softwareapplications.

Physical Demands and Work Environment

Physical Demands

• Standard office environment.

Work Environment

• This position falls under ACC's Remote/In-Person framework.

Salary Range (PG 6)

$57,802 - $72,251

Number of Openings: 1

Job Posting Close Date: October 26, 2026

Clery Act

As required by the US Department of Education, employees arerequired to report violations under Title IX and, under the JeanneClery Campus Safety Act (Clery Act), select individuals arerequired to report crimes. If this position is identified as aCampus Security Authority (Clery Act), you will be notified,trained, and provided resources for reporting.

Austin Community College produces an Annual Security Report asrequired by the Clery Act. This report includes statistics from theprevious three years concerning reported crime that occurred oncampus; public property adjacent to and accessible from campus; andin certain non-campus buildings/property owned or controlled byACC. The report includes institutional policies concerning campussecurity and other safety information.

For direct access to the current Annual Security Report, visit www.austincc.edu/asr . You mayobtain a hard copy by contacting the Clery Compliance Officer ([e-mail] ). For an overview, see ACC'sClery Act website.

Disclaimer

The above description is an overview of the job. It is not intendedto be an all-inclusive list of duties and responsibilities of thejob, nor is it an all-inclusive list of the skills and abilitiesrequired to do the job. Duties and responsibilities may change withbusiness needs. ACC reserves the right to add, change, amend, ordelete portions of this job description at any time, with orwithout notice. Employees may be required to perform other dutiesas requested, directed, or assigned. In addition, reasonableaccommodations may be made by ACC at its discretion to enableindividuals with disabilities to perform essential functions of thejob.