Patient Care Scheduler & Care Team Liaison

Summit Orthopedics; Woodbury (MN); On-site; USD 45,000 - 56,000; Full time

Benefits offered by this job

Health insurance

401(k)/Profit sharing

Paid time off

Dental insurance

Vision insurance

Job summary

Summit Orthopedics in Minnesota is seeking a Patient Coordinator to manage clinical support coordination, schedule follow-ups, and arrange surgery logistics across care teams. The role involves triaging patient calls, maintaining physician schedules, and ensuring accurate EMR entries, with primary locations TBD and occasional coverage at outreach sites.

This full-time float position offers a Monday–Friday 7:30 AM–4:00 PM schedule and a comprehensive benefits package including medical, dental,

Qualifications

• Education: High School (required). Associates of Medical Assistant (preferred).
• Experience: 2 years: Associate degree or completion of a community or technical college program such as medical administrative, health care specialty, or another related program. In lieu of education, an equivalent combination of coursework and previous related experience may be considered. (required)

Responsibilities

• Answer and respond to patient phone calls, manage team voicemail and email, and triage patient phone calls on a daily basis as appropriate.
• Manage one or more physicians’ daily schedules, clinic and surgery schedules. Responsible for scheduling and logistics for urgent needs patients.
• Support coordination of patient care between team members, other service line teams and/or other Summit departments.
• Communicate information from physicians and other care providers to patients and other staff, in support of patient care.
• Maintain and complete worklist, in coordination with other identified care team members. Accurately enter physicians’ orders into electronic medical record.
• At direction of physician or other care providers, may complete standard (non-complex) patient forms such as FMLA, Short Term Disability, Workers Compensation, and other designated requests. Provide patients with information packet and/or documents in accordance with physician protocols.
• Act as immediate back-up to other teams, including own service line or other service line teams, as assigned. Assist with voicemail, email and task lists as needed.
• May be responsible for rooming patients and initiating visit for physician and other providers/clinicians, as directed.
• Perform other duties as assigned.

Education

High School

Associates of Medical Assistant

Job description

Summit Orthopedics in Minnesota is seeking a Patient Coordinator to manage clinical support coordination, schedule follow-ups, and arrange surgery logistics across care teams. The role involves triaging patient calls, maintaining physician schedules, and ensuring accurate EMR entries, with primary locations TBD and occasional coverage at outreach sites.

This full-time float position offers a Monday–Friday 7:30 AM–4:00 PM schedule and a comprehensive benefits package including medical, dental,