Scheduling & Data Analytics Specialist

Paycom - ATS; Chandler (AZ); On-site; USD 63,000 - 65,000; Full time

Benefits offered by this job

Generous PTO

401K with employer matching

Health, dental, vision Insurance

Long-Term Disability Insurance

Life and AD&D

Employee Assistance Plan

Job summary

Pentagon Technologies in Chandler, AZ is seeking a Scheduling Coordinator to join our Technical Site Services team. The role focuses on creating schedules for field technicians, maintaining data accuracy, and building strong customer relationships.

The ideal candidate will have solid MS Office skills, data mining experience, and the ability to present complex information clearly. This is a full-time on-site position with competitive benefits and PTO.

Qualifications

• Proficient in MS Word, Excel, Access, and PowerPoint.
• Excel expertise preferred.
• Strong data entry, reporting, and data mining knowledge.
• Excellent verbal and written communication skills; customer service oriented.

Responsibilities

• Create and populate trending reports.
• Technical data entry.
• Identify, analyze, and interpret trends or patterns in data.
• Track calibrations of equipment.
• Complete scheduling for field technicians.
• Work with Program Director to ensure data capture.
• Develop data collection systems to improve quality.
• Perform data checks for accuracy.
• Train new staff on data entry requirements.
• Case manage current and prospective clients.
• Daily phone dialogs with customers for scheduling accuracy.
• Adjust schedules for customer needs and emergencies.
• Assist technicians with shipments and data needs.

Skills

MS Word

MS Excel

MS Access

PowerPoint

Excel Expert

Programming

Report writing

Statistics

Data mining

Data presentation

Data analysis

Communication

Organization

Customer service

Tools

MS Word

MS Excel

MS Access

PowerPoint

Job description

Pentagon Technologies in Chandler, AZ is seeking a Scheduling Coordinator to join our Technical Site Services team. The role focuses on creating schedules for field technicians, maintaining data accuracy, and building strong customer relationships.

The ideal candidate will have solid MS Office skills, data mining experience, and the ability to present complex information clearly. This is a full-time on-site position with competitive benefits and PTO.