Scheduling Coordinator

College Hill Dental Group; Easton (Northampton County); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

PTO

Health Insurance

Paid Holidays

Monthly Bonus Opportunities

401K

Job summary

College Hill Dental Group is seeking a Scheduling Coordinator to join our front desk team. This front office role covers phones, check-ins/outs, and payments, with a primary focus on keeping the hygiene schedule full and the recall pipeline active.

Responsibilities include greeting patients, guiding payments and financing conversations, and maintaining accurate, current records. The role supports the entire front office and ensures smooth daily operations in a patient-centered practice.

Qualifications

• A natural at staying organized, someone who genuinely enjoys keeping a schedule tight and a list worked.
• A confident, friendly phone presence, comfortable making call after call without losing warmth.
• Someone proactive who can own a process from start to finish without being chased.
• Prior experience in a dental or medical front office is a plus, but drive and follow-through matter more.

Responsibilities

• Be a warm, familiar voice at the front desk, answering phones and greeting patients as they check in and out.
• Collect payments and guide patients through payment and financing conversations with clarity and confidence.
• Handle the everyday front office flow alongside the rest of the team, paperwork, insurance details, and whatever else keeps the day moving.
• Own the hygiene schedule as your main focus, treating every open chair like a problem worth solving today.
• Keep our patients connected to the practice through recall and reactivation, reaching out by phone, text, and email so no one falls through the cracks.
• Catch the gaps before they happen, confirming appointments and building out the schedule well ahead of time.
• Jump in wherever the front office team needs you, coverage, overflow, whatever keeps the day running smoothly.
• Keep our systems accurate and current, so the practice always has a true picture of where things stand.

Skills

Scheduling

Phone etiquette

Organized

Communication

Proactivity

Job description

Are you the kind of person who can't stand an empty chair on the schedule? Who sees a gap and immediately starts working the phones to fill it? While you'll be a true all-around member of the front desk team, your main focus will be recall and reactivation, keeping our patients connected to the practice so no one falls through the cracks.

College Hill Dental Group is looking for a Scheduling Coordinator to join our front desk team. This is a front office role covering the full range of front desk duties, answering phones, checking patients in and out, and collecting payments, with one thing you'll own above all else: keeping our hygiene schedule full.

What You'll Do

• Be a warm, familiar voice at the front desk, answering phones and greeting patients as they check in and out.
• Collect payments and guide patients through payment and financing conversations with clarity and confidence.
• Handle the everyday front office flow alongside the rest of the team, paperwork, insurance details, and whatever else keeps the day moving.
• Own the hygiene schedule as your main focus, treating every open chair like a problem worth solving today.
• Keep our patients connected to the practice through recall and reactivation, reaching out by phone, text, and email so no one falls through the cracks.
• Catch the gaps before they happen, confirming appointments and building out the schedule well ahead of time.
• Jump in wherever the front office team needs you, coverage, overflow, whatever keeps the day running smoothly.
• Keep our systems accurate and current, so the practice always has a true picture of where things stand.

What We're Looking For

• A natural at staying organized, someone who genuinely enjoys keeping a schedule tight and a list worked.
• A confident, friendly phone presence, comfortable making call after call without losing warmth.
• Someone proactive who can own a process from start to finish without being chased.
• Prior experience in a dental or medical front office is a plus, but drive and follow-through matter more.

Schedule

Monday 8-5
Tuesday 8-5
Wednesday 8-7
Thursday 11-7
Closed Friday
Saturday and Sunday

Benefits

• PTO
• Health Insurance
• Paid Holidays
• Monthly Bonus Opportunities
• 401K

WHY COLLEGE HILL DENTAL GROUP

We're a growing practice built on core values. We take care of our patients, and we take care of each other. If you're looking for a role where your personality and initiative directly shape the growth of the practice, we'd love to meet you.